We are proud to offer free US shipping on all order. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
we are not responsible for any custom fee's.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of hello miss fit (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://hellomissfit.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Write a Review
15 May 2021 12:31
Such a low cost is a good buy, i liked the store a lot
12 May 2021 12:12
noproblems with the order, everything is fine
7 May 2021 07:20
Thank you very much, received intact! Everything is perfect, satisfied at 100%!
4 May 2021 12:05
the quality is very good! very impressed!
22 Apr 2021 12:10
Everything very well made and very well designed. recommend!
22 Apr 2021 01:34
excellent! Quality as the description. Everyone is happy. Recommend!
20 Apr 2021 05:43
matches the picture in full. i'm pleased
20 Apr 2021 01:05
i had to compare Stainless Steel Handle Speed Jump Rope to some other offers before i got sure it's the best option to get it quickly and safely
5 Apr 2021 01:43
I guess the seller has kindly set the cheapest price for . And the quality is more than great!
5 Apr 2021 01:31
Nice stuff! Recommend this
29 Mar 2021 01:28
Cool item! The quality is excellent. It came very quickly. I am very happy, recommend!
26 Mar 2021 06:34
With a discount, is a great offer. Loved the seller attitude!
23 Mar 2021 12:08
Now I know here to find online for a great price! Thanks to the seller
Why Buy From Us
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE US SHIPPING
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.